Free Returns

Free Returns

Domestics orders placed from 31st October, 2017 are entitled to free returns until 31st January, 2018. A pre-paid returns label will be included within your order. To take part in this limited time offer, just post your return within 21 days of purchase, before 31st January, 2018.

During the festive period we will also be offering an extended returns period. Items purchased from the 18th November to December 31st 2017 (inclusive) can be returned up to and including January 31st, 2018. All purchases made after the December 31st 2015 revert to our standard returns policy.


Fill Pre-paid Return Label
1. Fill in fields via the pre-paid returns label. See below for instructions.


Stick Label on to Parcel
2. Stick the pre-paid returns label on to your parcel. Ensure this is visible.


Post parcel via Australia Post
3. Drop your parcel off to your nearest Post Box, Post Office, or Parcel Locker.


1. On the pre-paid return slip, record the last 6 digits of your order number via the authorisation number field. (Please reference your order confirmation email for your order number).

2. Include the packing list that you received with your original order inside the return parcel.

3. Please record the number starting with "QXM" for your reference.

4. Attach this label to the return parcel and drop off by 31st January, 2018 to any Post Box, Australia Post Office, or Parcel Locker.

Click here for alternative Returns options.

Terms & Conditions: This limited time offer entitles you to free returns Australia wide on all orders for a limited time only. This offer is exclusive to Sportscraft Online store only using the pre-paid free returns label included in all Online delivery parcels from 31st October 2017. To be eligible for a free return, parcels must be posted within 21 days of purchase, in line with the Sportscraft returns policy, and before 31st January 2018. Pre-paid free returns labels will no longer be valid beyond 31st January 2018. This offer is not available at major department stores or independent retailers. For a change of mind refund, all items must be returned in original condition, at the transaction cost, within 21 days. All returns must be with proof of purchase to the online store.