RETURNS

See below for easy ways to return.


RETURNS

See below for more information on easy ways to return.

Extended Returns: During the festive period we will also be offering an extended returns period. Items purchased from the 18th November to December 31st 2017 (inclusive) can be returned up to and including January 31st, 2018. All purchases made after the December 31st 2017 revert to our standard returns policy.


Australia Post  Free Returns (Limited Time Offer) Find out more
  • Orders placed from 31st October, 2017 are entitled to free returns until 31st January, 2018.
  • A pre-paid returns label will be included within your order.
  • Read our terms & conditions to find out more.
  • Can't find what you're looking for? Read our Returns FAQs below.

Australia Post  Australia Post (From $8.95) Book a return
  • Book your return online here through the returns portal.
  • Print your label & stick it on your parcel. Please ensure it is clearly visible.
  • Drop your parcel off to a Post Box, Australia Post Office, or Parcel Locker.
  • Please ensure that you have read our 'Returns Policy' information here.
  • Can't find what you're looking for? Read our Returns FAQs below.

Couriers Please  Courier Pick Up (From $5.39) Book a return
  • Book your return online here through the Couriers Please website.
  • Print your label & stick it on your parcel. (Ensure it is clearly visible)
  • Ensure your item is ready for pick-up at the set location.
  • Please note courier pickup isn't available in some postcodes.
    To find out whether courier pickup is available in your area please refer to our Return FAQ's.
  • Please ensure that you have read our 'Returns Policy' information here.
  • Can't find what you're looking for? Read our Returns FAQs below.

Store Locator  Return or Exchange In-store (Free) Find a store
  • Eligible for Australian orders only.
  • Find your nearest store here to return or exchange an item for free.
  • Please ensure that you have read our 'Returns Policy' information here.
  • Can't find what you're looking for? Read our Returns FAQs below.

RETURNS FAQs

  • Is Sportscraft offering extended returns for Christmas?
  • What is the Sportscraft Returns Policy?
  • Am I eligible for a free return?
  • How do I return an online purchase?
  • How do I return a faulty online purchase?
  • Can I exchange my online purchase?
  • Can I return my online purchase in store?
  • How do I return an item purchased with Afterpay or Paypal?
  • Can I return a Sale or discounted item?
  • When will I receive my refund?
  • Can I track my return?
  • How do I return an international purchase?
  • How do I return an item purchased from a Sportscraft Store?

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