VIP | FAQS

What benefits does a Sportscraft VIP receive?

  • 10% discount on full price merchandise* in all stores & online
  • Exclusive invitations to VIP only events and sales
  • A special surprise on your birthday^
  • Be the first to see the new season collections and new arrivals
  • Want to be first in & best dressed? Email is the best way to keep up-to-date with exclusive promotions and exclusives.

*10% VIP discount is not valid on Sale items, or able to be used in conjunction with any other discounts, or available on licensed products.

Please note some product exclusions may arise from time to time and these will be specified by Sportscraft.

^We will only be able to send your Birthday Voucher, if we have received your birth date & month and have a valid email address.

Become a VIP today.

VIP Terms & Conditions

These Terms and Conditions set out the operation and benefits of the Sportscraft VIP Program. By becoming a Sportscraft VIP Member and using your VIP Number, you agree to be bound by these Terms and Conditions.

Sportscraft 10% VIP discount is not valid on Sale items, or able to be used in conjunction with any other discounts, uniforms or available on licensed products Please note some product exclusions may arise from time to time and these will be specified by Sportscraft.
Sportscraft VIP Member benefits will only be given by quoting your Sportscraft VIP number and/or name in any stores, or by logging into the Sportscraft Online Store using your email address and password.

To receive your Birthday surprise, please ensure you provide a valid email address and your date of birth. You will receive this email if we have received your birth date & month and have a valid email address.

Sportscraft VIP Membership is at Sportscraft’s discretion. We reserve the right to cancel a Sportscraft VIP Membership and cease communications without notice. You will have no claim for the loss of Sportscraft VIP benefits in the event of a cancellation of your Sportscraft VIP Membership.

The Sportscraft VIP Membership is not transferable and remains the property of Sportscraft. 

Sportscraft VIP Cards are valid at all Sportscraft stores (including Sportscraft concession stores) and at the Sportscraft Online Store.

Information concerning Sportscraft VIP Members, including information collected, will be held in a database and used and disclosed only in accordance with the Sportscraft Privacy Policy available at  www.sportscraft.com.au/privacypolicy

By becoming a Sportscraft VIP Member you consent to receiving promotional and marketing correspondence (you have the option to opt out of receiving this correspondence). You also consent to information held in the database being used for other purposes relating to the Sportscraft VIP Program in accordance with the Sportscraft Privacy Policy.
Sportscraft may amend or replace these Terms and Conditions and the benefits of the Sportscraft VIP Program at any time without notice. 

Does my Sportscraft VIP information remain private?

We, APG & Co. ABN: 36 155 404 826 may collect personal information about you, including the information you provide upon registering and/or upon accessing and/or using the Sportscraft website. We collect this information from you for the purpose of: Registering you as a Sportscraft VIP Member and providing you with the benefits reserved to Sportscraft VIP Members; Providing a range of products and services to you; Facilitating our internal business operations, including the fulfilment of any legal requirements; and analysing our products, services and customer needs with a view to developing new and/or improved products and services;  

Unless you inform us that you do not wish us to use your personal information for this particular purpose, providing you with promotional information about us in various ways (including by email and SMS). We may also be delayed or prevented from providing you with products or services, including access to the Sportscraft VIP program, if you do not supply the information requested. We may disclose this information to: Service providers who assist us in operating our business. However, these service providers are required to comply with our privacy policy in how they handle your personal information; and any other person or organisation as permitted by law.

VIP Welcome Voucher

Your gift is valid for one transaction only and entitles you to receive $20 off your next online order (Australia Only). $20 minimum spend is required.  One use only and to be used in full. $20 voucher is not refundable. This voucher cannot be used for delivery charges. Your gift is only valid at the SPORTSCRAFT Online Store. To redeem your gift simply login in via the VIP LOGIN page with your email address and password and enter your code at Shopping Bag OR Checkout. If you do not have an online account simply enter your e-mail address and change your password via the Forgot Your Password link. Your gift cannot be replaced, refunded or redeemed if lost or stolen. Your gift is not redeemable for cash and cannot be used to pay for gift vouchers. One use only and to be used in full. Can be used in conjunction with other offers.

 

Email us now or phone 1800 002 477. Our Sydney based customer care team operate from Monday to Friday between 8:00am and 6:00pm Australian Eastern Daylight Time.